Payment Operations Specialist

Key Responsibilities

• Working directly with a variety of banks, acquirers, and online payments service providers.
• Being directly involved with the day-to-day management of all processes and procedures related to PSP performance reporting.
• Assisting with the onboarding of multiple new payment service providers in different countries in accordance with the needs of the Group (including form completion, documents collection and KYC requirements).
• Assisting the Sales, Customer Support, and Payments Processing team with daily questions related to transactions and rejection reasons.
• Managing multiple analytical tasks and projects simultaneously.
• Ensuring that all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.
• Performing a competitors’ research for new PSPs.
• Creating and maintaining an all-inclusive database related to PSP information, KYC and KYB documents.
• Supporting the Head of Payments Operations in ad-hoc projects as required.
• Complying with the Company’s internal processes and procedures.
• Undertaking any other relevant tasks as assigned by management.

• Bachelor’s degree in accounting, Finance, or other related field.
• At least 1-2 years of relevant experience in a payments’ department in the financial industry.
• Solid knowledge of MS Office Suite.
• Fluency in English with excellent communication skills, both verbal and written.
• Ability to perform data input activities quickly and accurately.
• Ability to work both autonomously but also as part of a team.
• Very good organizational and prioritization skills.
• Able to work in a dynamic environment.
• Hard working with good interpersonal skills.
• Work ethic and punctuality.

Benefits

• Competitive Salary depending on skills and experience.
• Discretionary annual bonus.
• Hybrid working model.
• Group Medical Scheme.
• Provident Plan Scheme.
• Training opportunities.
• Friendly working environment.