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Payment Operations Specialist

  • Hybrid
    • Nicosia, Cyprus
  • Operations

Job description

Key Responsibilities

  • Working directly with a variety of banks, acquirers, and online payments service providers.

  • Being directly involved with the day-to-day management of all processes and procedures related to PSP performance reporting.

  • Assisting with the onboarding of multiple new payment service providers in different countries in accordance with the needs of the Group (including form completion, documents collection and KYC requirements).

  • Assisting the Sales, Customer Support, and Payments Processing team with daily questions related to transactions and rejection reasons.

  • Managing multiple analytical tasks and projects simultaneously.

  • Ensuring that all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.

  • Performing a competitors’ research for new PSPs.

  • Creating and maintaining an all-inclusive database related to PSP information, KYC and KYB documents.

  • Supporting the Head of Payments Operations in ad-hoc projects as required.

  • Complying with the Company’s internal processes and procedures.

  • Undertaking any other relevant tasks as assigned by management.

Job requirements


  • Bachelor’s degree in accounting, Finance, or other related field.

  • At least 1-2 years of relevant experience in a payments’ department in the financial industry.

  • Solid knowledge of MS Office Suite.

  • Fluency in English with excellent communication skills, both verbal and written.

  • Ability to perform data input activities quickly and accurately.

  • Ability to work both autonomously but also as part of a team.

  • Very good organizational and prioritization skills.

  • Able to work in a dynamic environment.

  • Hard working with good interpersonal skills.

  • Work ethic and punctuality.


Benefits

  • Competitive Salary depending on skills and experience.

  • Discretionary annual bonus.

  • Hybrid working model.

  • Group Medical Scheme.

  • Provident Plan Scheme.

  • Training opportunities.

  • Friendly working environment.

Hybrid
  • Nicosia, Cyprus
Operations

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