Payment Operations Specialist

Key Responsibilities

• Working directly with a variety of banks, acquirers, and online payments service providers.

• Being directly involved with the day-to-day management of all processes and procedures related to PSP performance reporting.

• Assisting with the onboarding of multiple new payment service providers in different countries in accordance with the needs of the Group (including form completion, documents collection and KYC requirements).

• Assisting the Sales, Customer Support, and Payments Processing team with daily questions related to transactions and rejection reasons.

• Managing multiple analytical tasks and projects simultaneously.

• Ensuring that all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures.

• Performing a competitors’ research for new PSPs.

• Creating and maintaining an all-inclusive database related to PSP information, KYC and KYB documents.

• Supporting the Head of Payments Operations in ad-hoc projects as required.

• Complying with the Company’s internal processes and procedures.

• Undertaking any other relevant tasks as assigned by management.

• Bachelor’s degree in accounting, Finance, or other related field.

• At least 1-2 years of relevant experience in a payments’ department in the financial industry.

• Solid knowledge of MS Office Suite.

• Fluency in English with excellent communication skills, both verbal and written.

• Ability to perform data input activities quickly and accurately.

• Ability to work both autonomously but also as part of a team.

• Very good organizational and prioritization skills.

• Able to work in a dynamic environment.

• Hard working with good interpersonal skills.

• Work ethic and punctuality.

Benefits

• Competitive Salary depending on skills and experience.

• Discretionary annual bonus.

• Hybrid working model.

• Group Medical Scheme.

• Provident Plan Scheme.

• Training opportunities.

• Friendly working environment.