IT Support engineer

We are seeking a talented IT Support Engineer will play a crucial role in ensuring the smooth operation of our IT infrastructure. This role involves providing technical support, managing IT-related issues, and working collaboratively with other team members to enhance our IT services. The successful candidate will contribute to reducing response times, sharing knowledge, and ensuring business continuity through proactive IT support and maintenance.

Key Responsibilities:

• Risk Mitigation

• Knowledge Sharing

• Workload Distribution

• Improved Response Time

• Specialization

• Business Continuity

• Scalability

• Enhanced Service Quality

• Skills / Personal Attributes Required:

• Excellent knowledge of IT systems and infrastructure.

• Experience in building scalable and secure systems.

• Strong project management skills.

• Strategic thinking and problem-solving aptitude.

• Strong communication skills.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.

• Technical Experience: Proven experience as an IT Support Engineer or similar role for 2+ years.

• Strong knowledge of IT systems, networks, and troubleshooting techniques.

• Excellent communication and interpersonal skills.

• Ability to work collaboratively in a team environment.

• Strong problem-solving skills and attention to detail.

• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified IT Professional) are a plus.

• High school diploma or equivalent degree

Benefits

• Competitive Remuneration Package

• Exclusive Discount Card

• Health and Wellness Benefits

• Generous Annual Leave 21 days

• Additional Hour Leave

• Office Perks

• Meals Provided

• Team Building and Events

• Positive Work Atmosphere

• Career Growth Opportunities

• Supportive Professional Environment

• Professional Development

• Bonuses

• Birthday Gift