Customer Support Officer

We are seeking a Customer Support Officer (Spare Parts & Marine Services) to handle client inquiries, coordinate with suppliers, and ensure high levels of customer satisfaction.

Duties & Responsibilities:

• Handle client enquiries appropriately and ensure that high level service is provided.

• Research potential vendors and compare and evaluate offers from suppliers.

• Coordinate with suppliers to ensure smooth orders for each vessel.

• Establish professional relationships with clients as well as vendors and suppliers.

• Provide admin and operational support.

• Manage internal database and filling system.

• Requirements:

• Experience of at least 2 years in a similar position is preferable.

• Good commercial awareness of the shipping industry will be considered an advantage.

• Fluent in English and Greek, both written and spoken.

• Possess good organizational, interpersonal, and communication skills.

• Ability to work both independently and productively as part of a team.