Customer Support
- On-site
- Limassol, Cyprus
- Operations
Job description
We are seeking a proactive and organized Customer Support officer. In this role, you will manage client inquiries, coordinate with suppliers, and provide administrative support to ensure smooth operations. The ideal candidate will have at least 2 years of experience in a similar role, excellent English language skills, and strong organizational abilities. If you have a keen eye for detail and thrive in a fast-paced environment, we’d love to hear from you!
Job requirements
• Experience of at least 2 years in a similar position is preferable.
• Good commercial awareness of the shipping industry will be considered an advantage but not necessary.
• Excellent knowledge of the English Language (writing and speaking) is a must.
• Possess of good organizational, interpersonal, and communication skills.
• Ability to work both independently and productively as part of a team.
• Excellent computer skills (Microsoft Excel, Word, Outlook).
Duties & Responsibilities:
• Handle client enquiries appropriately and ensure that high level service is provided.
• Research potential vendors and compare and evaluate offers from suppliers.
• Coordinate with suppliers to ensure smooth orders for each vessel.
• Establish professional relationships with clients as well as vendors and suppliers.
• Provide admin and operational support.
• Manage internal database and filling system.
• Report accordingly to the senior manager.
- Limassol, Cyprus
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