Client Ambassador

We’re seeking a dynamic Client Ambassador to join our sales team. If you’re passionate about providing exceptional customer service, enhancing customer experience, and driving results, this role is for you!

Key Responsibilities:

•Act as the primary point of contact for clients, ensuring a seamless customer service journey with us.

•Foster a positive client experience, providing support from the finalization of the agreement stage to after-sale assistance.

•Serve as a liaison between internal departments, ensuring timely updates on the completion of the sales process, following up on client requests and open issues, and facilitating inter-departmental coordination throughout the sales cycle.

•Develop and maintain client relationships by addressing their needs, concerns, and feedback promptly.

•Demonstrate a comprehensive understanding of our property portfolio, including development projects, rental properties, and management services and internal processes, to effectively advise clients.

•Address client issues, resolve complaints, and facilitate the efficient resolution of any challenges or concerns.

•Collaborate with both internal and external team to meet client requirements.

•Support the sales team in organizing events, open houses, or client appreciation activities to engage potential and existing clients.

•Maintain accurate client records and ensure smooth communication between clients and internal teams.

•Responsible for the CRM upkeeping and updating the sales team.

•Collaboration with the Sales Director in reporting and presentation preparations.

•Ensure smooth office management and administration of the sales office.

•Perform other related duties as assigned by the management.

What We’re Looking for:

•A bachelor's degree in Business Administration, Real Estate Management, Hospitality Management or a related field.

•Minimum of 2 years in customer service, sales or real estate in a similar role.

•Excellent written and verbal communication skills in both Greek and English.

•Friendly, approachable, and professional with a passion for client service.

•Strong problem-solving skills and the ability to address client concerns effectively.

•Proficiency in Microsoft Office (Excel, Word, PowerPoint).

•Basic knowledge of property development, management and the real estate market in Cyprus is highly desirable.

•Results-oriented and self-driven.

•Excellent time management and multitasking skills.

What We Offer:

•Competitive salary based on skills and experience.

•13th salary as part of your compensation.

•Opportunities for career growth and development.

•A dynamic and supportive working environment.

•An exciting opportunity to work within the real estate sector in a growing market.